News and Updates

PRESS RELEASE: Advance Transit to Expand Service Hours to Include Later Weekday Evening and Saturday Bus Service

AT Weekend Blue/Red Route

Advance Transit (AT), the free public transit service in the Upper Valley region of New Hampshire and Vermont, will be expanding service hours to include later weekday evening and Saturday bus service, starting Monday, September 11, 2023.

AT’s current hours of service are Monday through Friday, with buses operating as early as 5:15 a.m. to as late as 7:10 p.m. The expanded weekday evening service will extend service for four bus routes by two additional hours:

  • Blue Route will operate until 9:03 p.m.
  • Red Route will operate until 8:50 p.m.
  • Green Route will operate until 8:32 p.m.
  • Orange Route will operate until 8:35 p.m.

The first day of Saturday service will be on September 16. The Saturday bus routes and schedules will offer modified service to most areas usually covered by the Blue, Red, Orange, and Green lines during the weekdays. The new schedules will be available on Friday, September 1, 2023 on the Advance Transit website (www.advancetransit.com). Bus service information can also be accessed on Transit, a free mobile app that provides real-time arrival information for AT buses. Detailed information about this app is available on the AT website.

Additionally, on weekdays, the Yellow Route will include new mid-day service, with trips every hour from 6:30 a.m. to 6:30 p.m. The route will now service downtown White River Junction, Sykes Mountain Avenue, and Gilman Complex on Holiday Drive in Hartford, Vermont, as well as Hanover, New Hampshire. It will continue to service the Upper Valley Aquatic Center and will no longer operate on Bugbee Street.

These service enhancements are in response to feedback collected in the fall of 2022 as part of AT’s process of updating its five-year transit plan. Developing this plan is a multi-phased approach that includes a review of existing services, a survey of riders and community members, and an analysis of travel patterns, which considers planned construction and development projects that may affect public transportation in the future.

A crucial part of this process is community feedback, which is critical in identifying rider preferences and learning how AT services can better meet transportation needs.

“We recognize that expanded service is something that our community has been requesting for a long time,” said Adams Carroll, Executive Director of Advance Transit. “We know that many of our riders rely on public transportation to access key resources, and we hope that these changes will have a positive impact on our riders and the community as a whole.”

AT has a long history of careful system planning, including coordination with local and regional planning efforts. To update its current transit plan, AT has been working with Steadman Hill Consulting, a consulting firm with extensive experience in public transportation planning. AT worked with Steadman Hill Consulting to produce its 2018 plan, which resulted in increased frequency on the Blue route (operating between downtown Lebanon and downtown Hanover), now offering 15-minute service.

AT’s upcoming service expansion has been made possible through the generous support of federal, state, and local contributions, as well as donations from major employers, foundations, and individuals. AT is grateful for the community’s support, which is crucial in helping the organization fulfill its mission of providing fare-free transit in Vermont and New Hampshire and offering a service that increases access, expands mobility, operates sustainably, and strengthens communities.

To stay informed of new schedules, routes, and details on the service expansion, visit advancetransit.com/service-expansion.

Advance Transit and Vital Communities Partner to Lead a Guided Trip Using Public Transit

Advance Transit Guided Quest

On Thursday, July 20, 2023, join Advance Transit (AT) and Vital Communities on a guided Valley Quest of Advance Transit’s Red Route bus service. Valley Quest, an initiative developed by Vital Communities, offers a library of 150+ free self-guided, citizen-created mini-tours of some of the Upper Valley’s beautiful and storied places. Guided Valley Quests provide the opportunity to experience the tour with additional insight from a guide.

This guided Valley Quest will begin at 1:30PM at Colburn Park in Lebanon, New Hampshire, where participants can catch the Red Route bus towards West Lebanon, New Hampshire. During that ride, participants can disembark for individual shopping at several plazas along the way. There will be a group stop at the Kilton Library in West Lebanon, where riders can learn about the Upper Valley E-Bike Lending Library. The group will return together to Colburn Park to enjoy music and food at the Lebanon Farmers Market.

Valley Quests are available for free and aim to connect individuals with the rich history, culture, and natural beauty that can be found in the Upper Valley area. Each year, Vital Communities also offers a Super Quest, a set of selected Quests and related activities that explore a theme. This year’s Super Quest is Ways to Go!, a dive into diverse ways to get around the Upper Valley: “feet,” “wheels,” “water,” and “public transit/carpool.” Participants will also learn about the growing number of bike paths, bus stops, EV charging stations, and other infrastructure that support various modes of transportation in the Upper Valley.

“This year’s Super Quest is a fun way to engage people in different modes of transportation,” said John Haffner, a Vital Communities Housing and Transportation Program Manager. “Participants will experience diverse ways of getting around the Upper Valley, learning first-hand the assets and challenges of biking, public transportation, and carpooling.”

Ways to Go! was developed in partnership with Advance Transit (AT), the regional public transit provider offering fare-free service to communities in the Upper Valley. “AT is excited to be a part of Super Quest this year and to collaborate on the guided Quest on our Red Route,” shared Trish Palao, Advance Transit’s Director of Marketing and Philanthropy. “It’s a fantastic opportunity to explore the Upper Valley and learn about the wonderful resources and activities our region offers! We hope that participants will come away from this experience feeling confident about using different modes of travel – including our bus system – and with a greater sense of community.“

Registration is required to participate in this event. To register for this event, visit www.vitalcommunities.org/events/advance-transit-guided-quest.

For more information, contact Trish Palao, Director of Marketing and Philanthropy, at tpalao@advancetransit.com or (802) 295-1824.

RIDER ALERT: the Transit app is down

Rider Alert: The Transit app is down but our buses are still running on their regular schedules

RIDER UPDATE: We’re experiencing a temporary glitch, and the Transit app is currently down. But no worries! Our buses are still running smoothly on their regular schedules.

In the meantime, head over to our home page and use our handy trip planner feature. It’s super easy to use and will help you plan your ride efficiently.

Thank you for your patience!

PRESS RELEASE: Advance Transit to Host Community Information Sessions to Share Potential Changes to Bus Service

Advance Transit (AT), the free public transit service in the Upper Valley region of New Hampshire and Vermont, will be hosting information sessions to share upcoming enhancements and potential changes to its bus service. These events are open to the public and will provide an opportunity for community members to learn about service plans, which include later weekday and Saturday service.

The information sessions will include poster displays outlining planned and proposed service changes, with AT staff on hand to provide detail, answer questions, and receive feedback. Visitors can drop in anytime during the two-hour session to review this information. For those interested in a guided experience, there will be a half hour presentation with a question-and-answer segment, which will also be recorded and made available online after the event.

The two information sessions will take place on Tuesday, May 16, 2023:

  • 11:30am – 1:30pm at the Howe Library (13 South Street, Hanover, NH)
    with a half-hour presentation at 12:30pm
  • 4:00 – 6:00pm at Tracy Hall (300 Main St, Norwich, VT)
    with a half-hour presentation at 5:00pm

“We’re excited to share these service plans,” said Adams Carroll, Executive Director of Advance Transit. “We know that many of our riders rely on public transportation to get to work, school, and key community resources, and we believe that these changes will help make it easier for them to travel where they need to go. ”

These service enhancements are in response to feedback collected as AT continues the process of updating its five-year transit plan. Updating this plan is a multi-phased approach that includes a review of existing services, a survey of riders and community members, and an analysis of travel patterns, which considers planned construction and development projects that may affect public transportation in the future.

A crucial part of this process is community feedback, which is critical in identifying rider preferences and learning how AT services can better meet transportation needs.

“We encourage members of the community to attend the meeting and learn more about the changes we are making to our bus service,” said Carroll. “We believe that these changes will have a positive impact on our riders and the community as a whole.”

AT has a long history of careful system planning, including coordination with local and regional planning efforts. To update its current transit plan, AT has been working with Steadman Hill Consulting, a consulting firm with extensive experience in public transportation planning. AT has worked with Steadman Hill Consulting in the past to produce its 2018 plan. That plan resulted in changes to routes and schedules, which included increased frequency on the Blue route (operating between downtown Lebanon and downtown Hanover), now offering 15-minute service.

For additional information on AT’s planning process and to review past transit plans and relevant studies, visit advancetransit.com/plan

For more information, contact Trish Palao, Director of Marketing and Philanthropy, at tpalao@advancetransit.com or (802) 295-1824.

PRESS RELEASE: Advance Transit Places Electric Buses in Service

Advance Transit (AT) riders can now step aboard all electric buses as they travel in the Upper Valley. The new electric buses started their routes on March 13, 2023, offering passengers a quieter ride with reduced emissions. These buses are the first set in a series of planned changes for AT, with more electric vehicles slated to arrive by next year. Funded primarily by federally administered grants and financial incentives from Green Mountain Power (GMP), this initiative to replace existing buses with reduced emissions buses will help decrease local air pollution and improve public transit infrastructure.

This initiative has been in motion since 2019. At that time, AT was awarded grant funding from the Vermont Agency of Transportation (VTrans) through support from the U.S. Department of Transportation. Some key objectives were to expand the benefits of vehicles into rural communities, help eliminate carbon emissions, and combat climate change. Transportation using fossil fuel is the top source of carbon emissions nationwide and in Vermont. Working in partnership with GMP, AT aims to reduce these numbers for the Upper Valley region through the implementation of electric buses.

Ross MacDonald, VTrans Public Transit Manager, commented, “The state has challenging climate goals, and we will need all of our partners to electrify their respective services as quickly as practical. The Public Transit Program recognizes AT as a leader in transit services and operations, and these e-buses are an extension of the dedication and commitment to provide more affordable, reliable, and cleaner mobility options to their communities.”

Rider feedback has been positive. Some have noted a much quieter ride and bus operators have noticed a smoother driving experience. AT’s e-bus drivers have completed extensive training sessions and the organization is now utilizing new fleet monitoring software provided by ChargePoint, which can track enhanced service metrics.

AT is also in the process of building an electric charging infrastructure that is slated to finish in the fall of 2023. GMP’s incentives also helped with the installation of a Level 3 fast charger. This project is the most significant facility upgrade since AT’s building expansion in 2009. This addition to the operations center will accommodate the current electric vehicles, as well as future ones, laying the groundwork for further e-bus acquisitions and supporting long-term goals for more sustainable business practices.

“It is exciting to see more Vermont communities served by clean electric buses. Driving with fossil fuel is the number one source of carbon emissions in Vermont – so cleaning up the transportation sector makes a big difference for our state. Plus, all GMP incentives and programs are designed to help reduce costs so all GMP customers can benefit,” said Tiana Smith, who leads electrification programs at GMP.

Advance Transit has long-regarded sustainability and environmental stewardship as key parts of the organization’s mission. AT began incorporating hybrid buses into its fleet in 2011 and currently uses electric cars as driver relief vehicles for buses in service. It has implemented systems that both reduce operating costs and produce real environmental benefits. For example, AT actively harvests rainwater that is used to wash buses. AT’s LEED-certified facility also features a solar array and a system for recycling used motor oil into a heat source.

The organization’s commitment to sustainability and service is evident in the message displayed on the rear window of their electric buses: “Electric-powered. Community-driven.” Providing free public transit services to the Upper Valley, AT is dedicated to increasing access and effectively meeting the region’s transportation and mobility needs.

“This is only the beginning,” shared AT Executive Director Adams Carroll. “We’re excited about the impact that electric buses will have on the community and the overall effects on the environment. We look forward to growing the number of electric vehicles in our fleet over time.”

For more information, contact Trish Palao, Director of Marketing and Philanthropy, at tpalao@advancetransit.com or (802) 295-1824.

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Advance Transit (AT) is a not-for-profit charitable organization providing fare-free transit in Vermont and New Hampshire. Our mission is to assure the continued livability and accessibility of Upper Valley communities by providing safe, effective, and friendly public transportation services.