News and Updates

Note to Riders Boarding at Kilton Library

On Wednesday, February 22nd,  Chippers, Inc. will be trimming the trees in front of the Kilton Library and may need to use AT bus spaces. Some buses may not be parked at their usual spots and may even be found on Atwood Avenue, waiting for passengers boarding.

For everyone’s ease and safety during this process, please note the following:

  1. Observe the Destination Sign on each bus.
  2. Pay attention to the driver’s announcements concerning transfers.
  3. Ask the drivers if you aren’t sure where your next bus will be parked.
  4. Be patient with the drivers. They may not be sure where your next bus will be until the last minute.
  5. Be sure to let your driver know if you plan to transfer at the Kilton Library.

Thank you for your cooperation!

PRESS RELEASE: Advance Transit Renames Facility the Van Chesnut Transit Operations Center in Honor of Recently Retired Executive Director

Van Chesnut Transit Operations CenterAdvance Transit’s (AT) facility, located in Wilder, Vermont, has been renamed the Van Chesnut Transit Operations Center in honor of former Executive Director Van Chesnut, who served the organization for 35 years before retiring on November 15, 2022.

Chesnut’s work as Executive Director began in 1986 and proved integral to AT’s success. During his tenure, Chesnut’s forward-thinking strategy, strong planning, and effective relationship-building were crucial to AT’s growth as it worked to serve the needs of the community. From humble beginnings in the early 1980s, the organization has grown to become part of the fabric of Upper Valley life, having now provided over thirteen million passenger trips and offering fare-free transit to the communities of Hartford and Norwich in Vermont, and Lebanon, Hanover, Enfield, and Canaan in New Hampshire.

Over the years, as the need for AT’s services grew, so did the organization’s operations. Chesnut assembled a dependable team of drivers, maintenance crew, and office staff dedicated to providing safe, effective, and friendly public transportation services. In 1994, AT’s headquarters moved to its current location at the Billings Commerce Park in Wilder, Vermont. In 2011, after a successful capital campaign, AT expanded its operations center, doubling in size and achieving LEED certification.

Today, AT’s site includes its administrative offices and a topnotch maintenance facility. It has implemented systems that both reduce operating costs and produce real environmental benefits. For example, AT actively harvests rainwater that is used to wash buses. The facility also features a solar array and a system for recycling used motor oil into a heat source.

Van Chesnut Transit Operations Center


Sustainability is one of AT’s driving forces. One of Chesnut’s final initiatives as Executive Director was the acquisition of electric buses to add to AT’s current fleet. These buses are slated to begin service in the months ahead and AT has invested in the infrastructure needed to maintain the new vehicles.

“Van’s leadership has been essential in keeping our organization at the forefront of transit technology,” shares current AT Executive Director Adams Carroll. “His focus on innovation and sustainability has placed AT on track for continued growth. Renaming our operations center is a tribute to Van’s many years of dedicated service and his invaluable impact on both the organization and the community. We’re extremely grateful for all that he has done.”


For more information, contact Trish Palao, Director of Marketing and Philanthropy, at or (802) 295-1824.

Service Alert: AT service at Parkhurst stop Street instead of McNutt Hall

Beginning January 5, 
AT buses will serve the Parkhurst stop on North Main Street instead 
of McNutt Hall.
Beginning Thursday, January 5, AT’s Blue, Orange, Brown, Green, and Dartmouth/Hanover Shuttle routes will serve the Parkhurst stop on North Main Street instead of McNutt Hall.
Thank you for your patience as we make adjustments to our downtown Hanover service due to construction at the Hopkins Center. For further updates, please check our website, Facebook, and Instagram pages.

Service Alert: Changes to Hanover Bus Service, Effective January 3rd

The Hanover Inn stop on East Wheelock street will be closed beginning January 3, 2023 due to the renovation of the Hopkins Center.

Advance Transit’s Blue, Orange, Brown, Green, and Dartmouth/Hanover Shuttle routes, as well as buses from other transit providers, will stop on North Main Street in front of McNutt Hall.

AT’s Orange, Brown, Green, and Dartmouth/Hanover Shuttle routes will also serve the Reed/Dartmouth Hall stop on College Street.

RIDER ALERT: Transit app’s real-time feature temporarily unavailable

Advance Transit’s real-time bus information is temporarily unavailable on the Transit app. While this issue is being resolved, the Transit app is displaying a vehicle’s scheduled time, so users can see when a bus is slated to arrive at a stop.

In the meantime, riders should use the GO feature, which provides crowdsourced real-time transit data. Riders can help other passengers by tapping GO when they ride. When a user taps GO to get real-time notifications for their ride, Transit app tracks the real-time location of the vehicle from other riders who use GO, providing up-to-date information and step-by-step directions, just like Waze.

Normally, the information shown in Transit is pulled from AT’s data feed. Once a rider is using GO on a bus, they start broadcasting their vehicle’s real-time location, second-by-second, to riders down the line. Transit app then replaces the vehicle location from AT’s data with GO’s anonymous second-by-second data.

Click here for more information on how GO works.

RIDER TIP: Wave a Flashlight while Waiting in the Dark

AT flashlight

Rider pro tip: wave a flashlight when waiting for the bus in the dark.

During the colder months with shorter daylight hours, please wave a flashlight when waiting in the dark to let AT drivers know to pick you up at your bus stop. If a flashlight isn’t available, you can use your cellphone’s flashlight feature or phone screen instead!

Advance Transit Seeks Community Feedback to Update Five-Year Transit Plan

Morning commuters boarding the bus

Press Release
For Immediate Release
October 17, 2022

Advance Transit (AT) is currently in the process of updating its Transit Development Plan (TDP), a five-year plan for improving public transportation in the Upper Valley.

The TDP is a tactical guide for enhancing, cultivating, and evolving public transportation services. Updating this plan is a multi-phased process that includes: a review of existing services; a survey of passengers that examines trip purposes, frequency of use, residential and commuter patterns, and technology usage; and an analysis of travel patterns, which considers planned construction and development projects that may affect public transportation in the future

A crucial part of this process is community feedback, which is critical in identifying community preferences and learning how AT services can better meet transportation needs.

There are various opportunities for providing feedback:

  • A brief online survey is available for all community members to complete, regardless of their current use of public transportation. This survey offers some insight on the community’s needs. Survey participants will also have the chance to win a $25 Visa gift card. The survey is available at
  • Rider surveys will be distributed on board buses for passengers to complete.
  • Listening sessions on Wednesday, November 2, are open for all members of the community to share their thoughts. Two sessions are scheduled for that day:
    • 12-1pm at the Hartford Town Office,
      171 Bridge Street, White River Junction, Vermont
    • 3-4pm at the Kilton Public Library (Community Room),
      80 Main Street, West Lebanon, New Hampshire

AT has a long history of careful system planning, including coordination with local and regional planning efforts. This year, AT will be working with Steadman Hill Consulting, a consulting firm with extensive experience in public transportation planning. AT has worked with Steadman Hill Consulting in the past to produce its 2018 plan. That plan resulted in changes to routes and schedules in order help meet the transportation needs of the community. This includes increased frequency on the Blue route (operating between downtown Lebanon and downtown Hanover), which now offers 15-minute service.

For additional information on the TDP process, and to review past TDPs and relevant studies, visit

For more information, contact Trish Palao, Director of Marketing and Philanthropy, at or (802) 295-1824.