TITLE VI OF THE CIVIL RIGHTS ACT
Advance Transit (AT) operates its programs and services without regard to race, color, and national origin, in accordance with Title VI of the Civil Rights Act of 1964. If you feel you have been discriminated against based on your race, color, or national origin, you may file a complaint with AT’s Title VI Officer, Trish Palao. For more information on Advance Transit’s civil rights program, or to file a complaint, please call our office at 802-295-1824, e-mail ADA.manager@advancetransit.com or complete our online complaint form. Advance Transit investigates complaints received no more than 180 days after the alleged incident.
A written complaint may also be filed with the following state organizations:
- Vermont Agency of Transportation
Title VI/ ADA Coordinator, Patricia Martin
(802) 595-6959
http://vtrans.vermont.gov/civil-rights/compliance/titlevi
- New Hampshire Department of Transportation
Office of Civil Rights
603-271-2467
https://www.nh.gov/dot/org/administration/ofc/about.htm#titlevi
VERMONT STATE PUBLIC ACCOMMODATION LAW
9V.S.A4502 (a) Public accommodations states an owner or operator of a place of public accommodation or an agent or employee of such owner or operator shall not, because of the race, creed, color, national origin, marital status, sex, sexual orientation, or gender identity of any person, refuse, withhold from, or deny to that person any of the accommodations, advantages, facilities, and privileges of the place of public accommodation. If you feel you have been discriminated against, you may file a complaint with Vermont Human Rights Commission by calling (800)416-2010 or email at human.rights@vermont.gov.